Amberheart was founded by Jacquie Clermont, who has 25 years experience in marketing communications for technical and primarily A-E (architecture, engineering) firms. She has written, designed or directed design for paper and electronic publications ranging from newsletters to sophisticated annual reports.

She learned design while directing graphics projects, then received formal education in this field. An expert in Microsoft and Adobe software programs, she has developed templates for marketing proposals and project sheets.

Also a journalistic writer, she edited a special newspaper segment that won a first-place award from the New England Press Association. She was a stringer for Functional Filler and Fiber Markets, a trade newsletter. She enjoys writing articles on business and the workplace, including a recent piece published by the Boston Globe.

On the training side, she has trained employees in how to use software systems and in how to improve their writing. She teaches Advanced Writing for the Technical Professions at Northeastern University.